Dear Mr. [snipped for his privacy] (and to the rest of the Consumer Services group):
First off, let me thank you for your quick response to my email inquiry. I appreciate the hard work you and your coworkers put in on behalf of consumers such as myself.
If straining the fruit in the yogurt would be cost-prohibitive or overly labor intensive, perhaps you might consider a warning label on every cup of yogurt that contains seeds. Something like "WARNING: contains seeds. May stick in your teeth. Possible choking hazard for infants and very small adults." would probably work. With that, consumers would be warned ahead of time that the yogurt may contain seeds and the potential for dental distress, and forewarned is forearmed.
Are there any plans for releasing seeded and mixed varieties of your yogurt? I for one would be very interested in them. Has Colombo ever experimented with different variations like that? I would be more than happy to "vote" with my dollar for them, as I'm sure millions of other Americans would be.
How does Colombo (and General Mills) determine which varieties to use? Is it primarily determined through focus groups and other similar forms of market research? I'm just curious, have consumer letter-writing campaigns ever influenced production decisions?
Thank you very much,
Nicholas Tang
Concerned Consumer
Thursday, May 27th, 2004 - 11:15 pm Eastern
