ntang (ntang) wrote,
ntang
ntang

  • Music:

Colombo's Response

Dear Mr. Tang:

Thank for contacting Colombo regarding your experience with the Colombo lowfat Blackberry Burst yogurt you purchased.  As a responsible manufacturer, we strive to produce high quality products.  We are sorry your experience did not meet the standards we expect from our products.

The fruit used in this product is manufactured and processed with the utmost care to ensure high quality.  The fruit portion of the product is specially furnished to us by a processor, in accordance with standard specifications established by our Quality Control Department.  We will carefully review the information you provided. An adjustment for your purchase will be sent to your mailing address.

We regret any inconvenience this has caused you and hope you continue to enjoy our products.

Sincerely,

[name snipped for his sake]
General Mills
Consumer Services
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